7 Things We Do Better
We are the leaders in Computer Support, IT Consulting and Network Services serving companies throughout Raleigh, Chapel Hill, Durham and Research Triangle Park
- We Guarantee a One Hour Response. Our professional technicians will answer your computer IT support problem without delay or it will be returned by an expert technician within 60 minutes or less. The work is free if we don't get back to you in that one hour time frame.
- Pronto Repair. It's understood, you don't want to sit on your hands waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. Through this network support and IT service, your computer data network can be accessed remotely and securely. And if not, we'll send a technician that very same day.
- No Technical Jargon. Your computer support and maintenance questions will be answered clearly. Don't worry - there is no "geek speak" by our team of IT support technicians.
- 100% Unconditional Satisfaction is Yours - We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management & network support services.
- No Disasters Waiting in the Wings. You can plan on no damage being done to your network and data. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. All potential risks will be described in detail and your authorization and agreement will be obtained before work begins. Having your files and data backed up beforehand is another way to go.
- Every Project Completed With Strict Accordance to Budget and Time Schedule. We won't surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. Of course, that's just not right. You have our guarantee for each IT consulting project to be completed ON TIME and within BUDGET.
- Expect Accuracy With Our Billing. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. There will be no billing surprises since your IT management services bill will be pre-approved by you.
Critical Characteristics You Should Demand From Your Computer Consultant