"THEY’VE GOT MY BACK!"
Managed IT Solutions has been my go-to IT partner since 2011. As with any business, running a fast-paced insurance agency requires that all your devices and systems work together to keep your entire infrastructure moving along. MITS’ managed services take the guesswork and reactiveness out of IT, freeing me to grow the company and meet our goals. I rest easy knowing they’ve got my back, whether it’s a workstation that needs a new hard drive, a printer not communicating with the network, a VoIP phone how-to question, or an email glitch. I rest easy knowing our data’s safe and our files backed up securely, offsite. Recently, I had a chance to witness first-hand the importance of managed services. Their monitoring software alerted them the hard drive in my workstation was failing. They coordinated with Dell warranty to send a new drive, cloned my bad drive and had my PC back on my desk the next day, hardly giving me time to miss it! Their staff is always friendly and responsive – I know I can always count on MITS!