Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.
Amazon’s Alexa has come a long way from performing basic functions like setting alarms, streaming music, and providing weather updates, to an all-around office assistant superstar. As Amazon continues to develop Alexa, businesses can expect to see her become more relevant in an office setting.
Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology.
To say that social media is a small part of our lives is an understatement. Platforms like Facebook, Instagram, Twitter, and Snapchat are now integrated into our lives like never before. But what’s next? Can social media’s involvement go any further? These upcoming trends certainly point toward it.
Artificial intelligence (AI) is a buzzword that inspires business owners yet also instills in them a sense of dread. More accurately described as “machine learning,” this exciting innovation is swiftly becoming an integral part of doing business.