Fishes are known to travel together in schools. They do so as a defense mechanism against predators or as a means to find a mate. Rarely do we see a fish making its way through the ocean unaccompanied. Schools of fish are the Twitter equivalent of celebrities or public figures, whereby lone guppies are SMBs struggling to make a splash in terms of their online presence.
The word ‘Community’ is derived from the Latin term communitas meaning ‘things shared by many or all’, which hints at our innate desire to connect with others. With the Internet being such a powerful medium, connecting people regardless of their locations has never been easier.
By now, you’ve likely heard of the Google Chromebook: the sleek, sexy laptop that works primarily through an internet connection. If you’re on the verge of buying a new laptop, you may have considered one. But you may also have doubts whether or not it’ll be able to accomplish the tasks you need to complete.
It can be tough to see your laptop die. While you likely shared many good moments with it, undoubtedly, there will come a time when it’s ready to be retired to the back of the closet or disposed of. If you are lucky enough to still have yours hanging around the house or office, then there’s no better time to dust it off.
Let’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it.
Most business owners have an employee handbook. But when it comes to the online security of their business, often times this portion is either not adequately addressed, or not addressed at all. However, with cyber crimes an ever increasing threat, and the fact that employee error is one of the most common causes of a security breach, it is incredibly vital that your staff is informed of your policies.
Most of us know that apps can drain battery and slow down your phone. But what if there was a single app that was sucking 20% of your battery, and potentially slowing its speed by 15%. For Android phone users, this looks to be the case. And unfortunately for all those social medial lovers out there, the app responsible goes by the name of Facebook.
While ‘rant’ sites are not new, for many small and medium-sized business owners, the words found here from unsatisfied customer can sting. Of course the hurt from words pales in comparison to the damage done to your organization’s online reputation.
It’s possible you take your access to Facebook, Twitter and other social media platforms for granted. Maybe you’ve never thought about what a world without news feeds and constant updates and selfies from your friends and acquaintances is like. While there are moments when we’re all fed up of so-and-so’s latest attention-seeking Facebook status or their endless stream of glamorous vacation photos, the stark reality is, if our social media platforms were suddenly taken away from us, many of us would be at a loss.
The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so that you can paint a positive image of your business online.