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Engaging on-hold messages via VoIP

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously. […]

VoIP’s future is bright for businesses

VoIP’s future is bright for businesses

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two […]