IT Support For Raleigh, Durham, Chapel Hill, and all of Central NC☎ 919-848-3259
The people behind Managed IT Solutions in Raleigh, Durham, and Chapel Hill, NC.
President - Chief Technology Strategist
Rob Downs started Palladium Networks in 2001 and acquired Managed IT Solutions in January of 2015. Rob comes from a background of small, medium, and enterprise businesses. Rob has held numerous certifications from different vendors and security certifications from various organizations, bringing a depth of technical expertise to our team. In his spare time, Rob still enjoys computers and technology, but also spending time with his family.
Senior Support Engineer
Joining our team in 2016 when PC MedEvac joined forces with Managed IT Solutions, Matt Carter brings his background as a former owner of an IT consulting firm. Having conducted numerous new server and network deployments, Matt is well versed in adapting available technology to meet client needs. His technological proficiency has grown exponentially over time as he encounters first hand frequent circumstances that transpire within the Information Technology world. Matt continually endeavors to acquire and expand his knowledge of the ever changing product technologies in our electronically advanced age. In doing so, he is aptly skilled in providing our customers with the best support available. In his free time, Matt enjoys the moments that he gets to spend with his wife and two dogs, and his son as well when he is on leave.
Support Engineer
Rob Clive enjoys working with new technologies, both gadgets and new and upcoming software and cloud platforms, and spends large amounts of time reading and demoing them. While he jokes about "embracing the correlation between novelty and quality", his IT background is solidly grounded in his experience providing IT support to small and medium business since 2000. This experience, working with the SMB and residential world, has given him a wide range of experience in the range of errors that one can see in the IT world. Rob works with Linux, Mac, and of course Windows. In addition, he enjoys looking at using tablets and chromebooks in the business world, with the goal of simple and functional IT. When he is not working, he enjoys bike riding and coaxing his cats out of boxes.
Support Technician II
Tony Clayton joined the company in 2007, when it was still Call the PC Guy, and has been with it through its transition to Managed IT Solutions, watching the client base grow from residential users to businesses. He began his IT career in 2001 repairing desktops and servers, and today he troubleshoots the networks, software, and hardware our clients depend on. A longtime Linux user, Tony works comfortably across platforms and brings a particular strength in hardware: over the years he has taken apart and rebuilt nearly every device that has crossed his bench, from ham radios and Vonage boxes to printers and cell phones. That hands-on curiosity carries into his support work, where he is focused on finding the root cause of a problem rather than treating the symptom. When he is not working, Tony enjoys camping and fishing.
Support Engineer
Bio coming soon.
Support Technician and Dispatch
Bio coming soon.
Junior Cyber Security Technician
Bio coming soon.